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NON-VIOLENT CRISIS
INTERVENTION (NCI)
CERTIFICATE PROGRAM
Build Confidence. Promote Safety.
Create Positive Outcome.
PROGRAM OVERVIEW
The Non-Violent Crisis Intervention (NCI) course equips staff with essential skills to safely and effectively manage crisis situations. Designed for professionals in healthcare, education, and social services, this training provides participants with the tools to de-escalate challenging behaviors and promote a safe environment for both employees and clients.
The primary objective of this course is to enhance workplace safety, reduce risk, and support respectful, non-violent interventions.
This program does not require approval under the Ontario Career Colleges Act, 2005.
WHO SHOULD TAKE THIS COURSE?
This training is ideal for professionals who work with individuals who may experience challenging or crisis behaviors, including:
Healthcare workers (PSWs, RPNs, RNs)
Long-term care staff
Hospital and community care staff
School and child care professionals
Developmental services workers
Mental health and social service staff
Facility and residential staff
Anyone seeking to build crisis management skills
WHAT YOU WILL LEARN
Participants will gain practical knowledge and hands-on skills, including:
Understanding the causes and stages of crisis behavior
Communication and de-escalation techniques
Non-violent intervention strategies
Maintaining a safe environment for staff and clients
Legal and ethical considerations
Practical scenarios and role--playing exercises
CERTIFICATE
Accredited by Crisis
Prevention Institute (CPI)
Valid for 1 Year
FORMAT
In-person class
(1 full day)
LOCATION
UMS Healthcare College
Toronto, Ontario
REQUEST MORE INFORMATION
Dedicated Instructor & Staff Support
Flexible Monthly Payment Plans
Personalized Student Support
Resume and Interview Support
Exclusive UMS Healthcare Agency Job Opportunities
Clinical Placement through UMS
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